Important Technical Advisory – Microsoft Update of Office 2011 for Mac Triggers Syncing Errors with Kerio Connect

On April 12, Microsoft updated Office for Mac 2011 to version 14.2.0 (also labeled as Service Pack 2). This update affects Outlook 2011 on the Mac and it is not yet supported by Kerio Connect. We strongly recommend that Kerio Connect customers do not install this update yet.

If you already have installed the update, you’ll need to remove Microsoft Office directory from the Applications folder and re-install Microsoft Office for Mac from original installation media.

Currently, Kerio’s development team is working on a solution and it is being tested. As soon as it is released we will update our servers to Kerio Connect 7.3.3 to solve the issue.

If you have further questions, please contact support. Thank you for your understanding and patience.

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